Epitaphy — Stories of a Lifetime

Privacy Policy

1. Overview

Epitaphy respects your privacy and is committed to protecting personal information submitted through our website and services. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and your rights regarding your information.

2. Information We Collect

We may collect the following categories of information:

- Deceased individual details (name, dates, life information).

- Survivor names and relationships.

- Personal anecdotes and memorial information you provide.

- Contact information (email address).

- Order and transaction metadata.

- Technical information such as IP address, browser type, and usage data.

3. How We Use Information

We use information to:

- Generate and deliver obituary drafts.

- Communicate regarding your order.

- Process payments and refunds.

- Improve service functionality and quality.

4. Third-Party Processors

To operate our service, we use third-party providers including payment processors, AI generation providers, workflow automation platforms, hosting providers, and email delivery services.

Information is shared only as necessary to provide the service. These providers are contractually restricted from using data for unrelated purposes.

5. Data Retention

Order-related personal information is retained for approximately 30 days after delivery to allow for support or revision requests. \

After this period, sensitive personal information may be deleted or anonymized.

Certain technical logs maintained by service providers may be retained temporarily for security and reliability purposes.

6. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption in transit and restricted access controls.

However, no method of internet transmission is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

If you are a California resident, you may have additional rights under applicable privacy laws, including the right to know and the right to request deletion of personal information.

8. Cookies and Analytics

Our website may use cookies or similar technologies for essential site functionality and performance analytics.

You may adjust browser settings to refuse cookies, though some features may not function properly.

9. Children’s Privacy

Epitaphy is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on our website with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: info@epitaphy.com.