Questions, answered.

How long does it take?

Drafts are delivered within 24–48 hours of submitting the form, often sooner.

What if something doesn't feel right?

Then we keep working. Read the portraits with your family, and if a detail is wrong or a sentence lands badly, tell me. Every order includes three rounds of refinement over the 30 days after delivery, and I'd rather revise than have you publish something that isn't true to them. And if after that the portraits still aren't right, our satisfaction guarantee means you're never left with something you can't use.

Is my information private?

Everything submitted through the form is treated as confidential. It is never shared, published, or used for any purpose other than writing the portraits.

Can I use this for a funeral home or newspaper?

Yes. Each portrait arrives complete and publication-ready, survivors and service details included. You can submit it directly to a newspaper, funeral home, or online memorial without any additional assembly.

Is this written by AI?

Writing about someone you love is harder than it sounds. It's not just finding the right words. It's knowing which details carry weight, how to open without stumbling, how to let a life breathe on the page.

Epitaphy uses AI as a drafting tool, but only within a writing system built specifically for this moment. That system was designed around the particular challenges of remembrance: tone, pacing, emotional coherence, and the quiet art of leaving certain things unsaid.

The AI doesn't generate freely. It works within a framework shaped to produce something dignified, personal, and real.

What is your satisfaction guarantee?

If the portraits don't feel right after your refinements, reply to your order email within 14 days of delivery. We'll refund your payment.